Over the past 100 years, Coca-Cola has been the best advertising brand. Sure, Nike and Apple have battled for the best over the past 40 years, but they’d need to get to 2080 before challenging Coke.
There is a lesson we can see with Coke advertising. Coca-Cola advertising has been remarkably consistent in strategy, yet never duplicates in creativity. With so many Coke ads in the marketplace, Coke needs to stay creatively fresh to surprise and delight consumers to keep their brand loved by so many.
Looking at the two hands above, this Coke ad out of France is one of my favorites. It tells such a powerful story of peace and harmony, without any words. It is obviously a Coke ad, yet there is no package shot or logo. Most importantly, when I show this in one of my training sessions or talks, I ask the room, “how many of you would say you love this ad?” And about 30-40% always raise their hands. When I ask how many do not like it, about 10-15% raise their hands. Getting that many consumers to love your ad is phenomenal. It is always important to remember that Advertising can and should be a little bit polarizing.
First lesson: It is better to be loved by a few than tolerated by many.
Teach the world to sing
Coke’s “teach the world to sing” is one of the best ads ever. Back in 1971, we had many of the same tensions around the world we feel today. Hippies and college campuses fighting against the Vietnam War, political heroes assassinated, and the cold war in full force. Along comes Coke with an overly wholesome, peace-loving, multi-cultural ad that worked. It was pure magic. As consumers, we wanted what the world Coke was projecting.
Second lesson: Advertising should not only reflect culture but can lead culture.
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Our readers tell us they reach for Beloved Brands a few times each week as a reference toolkit to help them with the day-to-day management of their brand. Over 90% of our Amazon reviews receive five-star ratings, and Beloved Brands has spent numerous weeks as a #1 bestseller in brand management
How you imagine Santa likely comes from Haddon Sundblom’s version in the Coca-Cola ads that ran in magazines from the 1930s through the 1960s. His jolly depiction of Santa has stood for generations. Coke continues to use Santa in its advertising, in-store displays, and on its packaging.
Third lesson: As brands build a library of distinctive creative assets, owning the visualization of Santa is one of the best assets to have.
Improve your marketing skills
The role of the creative brief is the bridge between your strategic plan and any type of marketing execution. You should have a creative brief for any type of advertising, content marketing, logos, packaging design, websites, videos, or conferences. The creative brief distills everything you could possibly say into only those elements that matter. I will show you how to write a creative brief that inspires your agency.
Coke’s “Mean Joe Greene” ad was the first real Super Bowl ad in 1980. At the time, Mean Joe was near the end of his Hall of Fame career. He earned his nickname. The magic of this ad is the storytelling of this sweet child versus the tired, cranky football player.
Fourth lesson: Storytelling builds emotion with consumers
Coke takes a chance with a very serious subject: prejudice. During Ramadan of 2015, Coke Middle East created this 3-minute video with six strangers invited to an Iftar in the dark. While the tone might be surprising for Coke, the ending leaves you feeling the same ‘feel-good’ emotions we feel with many Coke ads. Coke is one of the most global brands, and allowing your regional marketers to create something specific to their region is essential. This video received over 20 million viewed on YouTube.
Fifth lesson: Let your regions tell you what will work with their consumers.
Can you see a bottle?
I love this outdoor ad, an optical illusion that makes your eye look twice to see if there really is a bottle. Well, it is not. With so many brand fans, it is important to have a little bit of fun with them.
Sixth lesson: I have always said, “if we are having fun, so is our consumer.”
My marketing career coincided with the Coke Polar Bears. It seems every focus group warmup, we’d ask consumers a few ads they liked, and it was “polar bears, polar bears, polar bears.”
Sure, the polar bears won’t win a Cannes Award, stretch your mind or change culture. But consumers love the damn polar bears, so give them the polar bears.
Seventh lesson: Don’t overthink what consumers already tell you they love.
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Our Brand Management Mini MBA is a virtual brand training certificate program designed for ambitious marketers in the real world. We provide 36 video lessons to help you learn about strategic thinking, brand positioning, brand plans, advertising decisions, and marketing analytics.
Coca Cola in Saint Mark's Square, Venice, 1960
If you have been to Saint Mark’s Square in Venice, you likely know there are a ton of pigeons. The creativity of a mind that thinks to spread grains for pigeons in the shape of Coca Cola is beyond incredible.
Eighth lesson: Foster an environment that rewards creativity, and your most creative people will shock you with what they are capable of doing.
Share a Coke
When I first saw Coke bottles’ names, my immediate reaction was to think of the strained logistics of forecasting. I missed out on how big the idea could be. Then I found myself buying a bottle with my kid’s name on it. I learned to love this idea.
Ninth lesson: Take a chance on something creative, even if it is hard to do.
Over the years, I always felt Coke and Gillette were the best in building in-store displays. Look at the amazing creativity in making the polar bear display to match up to the advertising or the heart for Valentine’s Day.
Tenth lesson: Let everyone who works on the brand share in delivering the creativity of the brand.
Consistency in execution is driven with understanding the benefit clusters you can win
At Beloved Brands, our brand positioning process uses a functional benefit cheat sheet and an emotional benefit cheat sheet. We encourage brands to look to 3 functional zones and 3 emotional zones. Then add words around to create benefit clusters. Have a look at what we see Coke’s clusters. As long as they stay in that space, they should approve the execution. This enables your creative people to stay on strategy, yet have room to maneuver.
You can click on either cheat sheet to get a close-up look.
- With the functional benefits, Coke should focus on sensory appeal, staying connected and the experiences around Coke. We classify these three as the social and sense of belonging rational benefits.
- With the emotional benefits, Coke should focus on feeling liked, free or getting noticed. We see these benefits most closely linked with self-expression.
Beloved Brands is the playbook to keep at your fingertips
Our readers tell us they reach for Beloved Brands a few times each week as a reference toolkit to help them with the day-to-day management of their brand.
- We will challenge you with questions that get you to think differently about your brand strategy.
- Our process for defining your brand positioning will open your mind to new possibilities for how you see your brand.
- We will show you how to write a brand plan that everyone can follow. Make sure all stakeholders know precisely how they can contribute to your brand’s success.
- We will show you how to run the creative execution process, show you how to write an inspiring brief, and make decisions to find both smart and breakthrough work.
- You will learn new methods to analyze the performance of your brand with a deep-dive business review.
Over 90% of our Amazon reviews receive five-star ratings, and Beloved Brands has spent numerous weeks as a #1 bestseller in brand management.
Our Brand Management Mini MBA is a virtual brand training certificate program designed for ambitious marketers in the real world. Upon completion, you will earn a certificate that will solidify your resume and LinkedIn profile.
- Learn about strategic thinking, brand positioning, brand plans, advertising decisions, and marketing analytics. We provide 36 training videos that allow you to learn at your own pace, whether you want to complete them in one week or one year.
- We provide reading from our bestselling Beloved Brands playbook, a Brand Management workbook to try out each of the exercises, and a download of our Brand Toolkit with all the PowerPoint slides you can use for your presentations.
- Learn from Graham Robertson, a former VP of Marketing, who brings a wealth of real-world brand management experience from Johnson & Johnson, General Mills, Coke, and Pfizer. For over a decade, Graham has been a brand advisor to the NFL Players Association, Jack Links, Shell, Reebok, Honda, The Mayo Clinic, Miller beer, and Pfizer.