Almost 20 years ago, I graduated from the Western Business School. At the time, it was ranked in the Top 20 in the world for Business Schools. At one point, I remember reading we were the top-ranked non-US school. At the time, Western positioned itself as the “Harvard of Canada,” and it was the best business school in Canada. Harvard was HBS; Western was WBS. Harvard was the #1 publisher of cases; Western was the #2 publisher. Western was the hardest to get into and the easiest to get out of with a high paying, and an upwardly mobile job. The alumni were the who’s who of Canadian business and were infiltrating the US business landscape as well. The most miraculous thing is that I paid a tuition of only $2,300 per year in 1994. It was a public institution with over 90% of the tuition funded by the government. However, students now pay $90,000 for an MBA, and some the most recent rankings have Western #78 in the world
What went wrong?
There were two significant trends in business schools that happened in the 1980s and 1990s.
- The first was the trend of putting a cute little name on the school. Dartmouth became Tuck; Duke became Fuqua, Virginia became Darden and so on. Harvard remained the Harvard Business School. Coincidently, sports arenas followed a similar annoying trend.
- Business Schools started to become obsessed with Magazine rankings. The rankings forced business schools to move from “Sweat Shop B-School” to “Adventure Camp B-School.” Instead of the dreaded 48-hour finance assignment, schools were sending students on white water rafting trips.
Western looked at these two trends and said, “we’ll do just one of these”, but they picked the wrong one. They re-named the school, yet remained a sweatshop for a few years past the trend.
Western took a $16 Million cheque from a wealthy family and changed the name from the Western Business School (WBS) to The Richard Ivey School of Business. (TRISOB– no one ever used the acronym) When you are the clear #1 brand in your market, does it make sense to change your name? I’d bet my beloved Marketing Professor Roger Moore would have convinced our class that it was a crazy thing to do. I’m not sure if they were happy with the last name of “Ivey” finally getting them into the “Ivy” league, but the spelling difference does make it just plain weird.
At the same time, Western decided to ignore the trend of the MBA rankings.
Who needs rankings when you’re the clear #1 in your market? For a few years, Western decided not even to submit data to the magazines, figuring they didn’t need them. I remember reading the top 10 Canadian Business Schools and didn’t even see Western. There was a little asterisk at the bottom that said: “Western did not participate in this survey.” Western also ignored the “adventure camp” style MBA, opting for the hard edge case study method. Even up to the early 1990s, Western used to give students up to twelve 48-hour assignments in the first year, only reducing it when they saw how many nervous break-downs they were causing. I was lucky in 1994 that we only had 4 of these 48-hour assignments, and my wife even pitched in on one of them.
Strategy is all about choices, and Western made the wrong choices.
The naming of Western University
Like most business schools, the Western Business School was just a part of the University of Western Ontario. The University has been around since 1878, educating many of the great Canadians of business, politics and sports as well as both Nobel Prize and Pulitzer Prize Winners. With that richness in history, changing the name should not be taken lightly.
Like most business schools, the Western Business School was just a part of the University of Western Ontario. The University has been around since 1878, educating many of the great Canadians of business, politics, and sports as well as both Nobel Prize and Pulitzer Prize Winners. With that richness in history, changing the name should not be taken lightly.
The University of Western Ontario (UWO) has recently changed its name to Western University (yet still UWO). How did they decide on the new name? They started with the wrong question. They did a survey where they asked the students, “What do you call the school?” and overwhelmingly, the students answered “Western.” With that little information, they said: “that’s it, we’re changing the name to Western University.” Well, not quite, but sort of. The legal name and the diplomas still say University of Western Ontario. Moreover, if you go to uwo.com, you can read about Western University.
The real question they should have asked was: “Do you want to change the name of your school?” Just because we like to call it Western, doesn’t mean we want to change the name. I grew up with a friend whom we called “Bubba” who is now a lawyer and goes by the name James. He doesn’t have “Bubba” on his business card. The point is: just because people called it “Western” doesn’t mean you have to change the name of a 125-year-old institution. Yes, you can put “Western” on the sweatshirts you sell or the Football Jersey’s. Yes, people will still answer “Western” when you ask them, “where do you go to school?”
Richard Ivey Becomes Ivey
I just received an email saying that The Richard Ivey School of Business has become the Ivey Business School. While Western has been purple for 125 years, somehow Ivey decided to go with green.
Now the University has convinced (or forced) Ivey to add in the new purple shield, giving the logo a combination of green and purple. Hey Ivey, why not just put Ivey in purple?
I guess it’s too late, but I might still beg the Ivey family to say:
“You know what, it’s been a bumpy 13-year ride, keep the cheque, but let’s just go back to the Western Business School” And maybe make a change of the school to the University of Western Ontario while you’re at it.
I guess it could be worse. York’s MBA is called Schulich. A decade later, the “Schulich” name is relatively well known for business students. However, “Schulich” is also the name of the Engineering school in Calgary, the name of the Law School at Dalhousie, the name of the Music School at McGill, the name of the Med School at Western and the name of the Education school at Nipissing. So, if you ask, “Did you go to Schulich?” the answer has a high likelihood of getting a positive response. Just don’t ask them to do your taxes. While Schulich has admirably given away of a ton of cash in support of schools, they sure don’t know anything about branding.
To learn more about this type of thinking, you should explore my new book, Beloved Brands.
With Beloved Brands, you will learn everything you need to know so you can build a brand that your consumers will love.
You will learn how to think strategically, define your brand with a positioning statement and a brand idea, write a brand plan everyone can follow, inspire smart and creative marketing execution and analyze the performance of your brand through a deep-dive business review.
To order the e-book version or the paperback version from Amazon, click on this link: https://lnkd.in/eF-mYPe
If you use Kobo, you can find Beloved Brands in over 30 markets using this link: https://lnkd.in/g7SzEh4
And if you are in India, you can use this link to order: https://lnkd.in/gDA5Aiw
Beloved Brands: Who are we?
At Beloved Brands, our purpose is to help brands find a new pathway to growth. We believe that the more love your brand can generate with your most cherished consumers, the more power, growth, and profitability you will realize in the future.
We think the best solutions are likely inside you already, but struggle to come out. Our unique playbook tools are the backbone of our workshops. We bring our challenging voice to help you make decisions and refine every potential idea.
We start by defining a brand positioning statement, outlining the desired target, consumer benefits and support points the brand will stand behind. And then, we build a brand idea that is simple and unique enough to stand out in the clutter of the market, motivating enough to get consumers to engage, buy and build a loyal following with your brand.
We will help you write a strategic brand plan for the future, to get everyone in your organization to follow. It starts with an inspiring vision that pushes your team to imagine a brighter future. We use our strategic thinking tools to help you make strategic choices on where to allocate your brand’s limited resources.
Our brand playbook methodology will challenge you to unlock future growth for your brand
- Our deep-dive assessment process will give you the knowledge of the issues facing your brand, so you can build a smart plan to unleash future growth.
- Find a winning brand positioning statement that motivates consumers to buy, and gives you a competitive advantage to drive future growth.
- Create a brand idea to capture the minds and hearts of consumers, while inspiring and focusing your team to deliver greatness on the brand’s behalf.
- Build a brand plan to help you make smart focused decisions, so you can organize, steer, and inspire your team towards higher growth.
- Advise on advertising, to find creative that drives branded breakthrough and use a motivating messaging to set up long-term brand growth.
- Our brand training program will make your brand leaders smarter, so you have added confidence in their performance to drive brand growth.
To learn more about our coaching, click on this link: Beloved Brands Strategic Coaching
To learn more about our training programs, click on this link: Beloved Brands Training
If you need our help, email me at email@example.com or call me at 416 885 3911
You have my personal promise to help you solve your brand building challenges. I will give you new thinking, so you can unlock future growth for your brand.