Beloved Brands Book

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I am excited to announce the release of my new book, Beloved Brands.

With Beloved Brands, you will learn everything you need to know so you can build a brand that your consumers will love.

You will learn how to think strategically, define your brand with a positioning statement and a brand idea, write a brand plan everyone can follow, inspire smart and creative marketing execution and analyze the performance of your brand through a deep-dive business review.

To order the e-book version of Beloved Brands, click on this link: Link to Electronic version of Beloved Brands

And, to order the paperback version, click on this link: Beloved Brands Paperback

 

Marketing pros and entrepreneurs, this book is for you.

Whether you are a VP, CMO, director, brand manager or just starting your marketing career, I promise you will learn how to realize your full potential. You could be in brand management working for an organization or an owner-operator managing a branded business. Beloved Brands provides a toolbox intended to help you every day in your job.

Keep it on your desk and refer to it whenever you need to write a brand plan, create a brand idea, develop a creative brief, make advertising decisions or lead a deep-dive business review. You can even pass on the tools to your team, so they can learn how to deliver the fundamentals needed for your brands.

This book is also an excellent resource for marketing professors, who can use it as an in-class textbook to develop future marketers. It will challenge communications agency professionals, who are looking to get better at managing brands, including those who work in advertising, public relations, in-store marketing, digital advertising or event marketing.

If you are an entrepreneur who has a great product and wants to turn it into a brand, you can use this book as a playbook. These tips will help you take full advantage of branding and marketing, and make your brand more powerful and more profitable.

You will learn how to think, define, plan, execute and analyze

  • You will find models and examples for each of the four strategic thinking methods, looking at core strength, competitive, consumer and situational strategies.
  • To define the brand, I will provide a tool for writing a brand positioning statement as well as a consumer profile and a consumer benefits ladder. I have created lists of potential functional and emotional benefits to kickstart your thinking on brand positioning.
  • We explore the step-by-step process to come up with your brand idea and bring it all together with a tool for writing the ideal brand concept.
  • For brand plans, I provide formats for a long-range brand strategy roadmap and the annual brand plan with definitions for each planning element.
  • From there, I show how to build a brand execution plan that includes the creative brief, innovation process, and sales plan. I provide tools for how to create a brand calendar and specific project plans.
  • To grow your brand, I show how to make smart decisions on execution around creative advertising and media choices.
  • When it comes time for the analytics, I provide all the tools you need to write a deep-dive business review, looking at the marketplace, consumer, channels, competitors and the brand. Write everything so that it is easy to follow and implement for your brand.

My promise to help make you smarter so you can realize your full potential.

To order the e-book version of Beloved Brands, click on this link: Link to Electronic version of Beloved Brands

And, to order the paperback version, click on this link: Beloved Brands Paperback

 

What others are saying about the new book, Beloved Brands

“Graham Robertson hits all the right notes in his new branding book, Beloved Brands, a book every CMO or would-be CMO should read.” Al Ries – bestselling author of Positioning and Marketing Warfare

Beloved Brands is the definitive, must-read, toolkit for brand building! Graham Robertson has produced a straightforward resource for anyone who wants meaningful distance from the competition, greater customer engagement, increased brand loyalty, or more customer referrals!  Because “top of mind” awareness isn’t enough for brands today, Beloved Brands will help you become “top of heart” with your customers. What are you waiting for? Drop this book into your shopping cart!”  Joseph Michelli – New York Times #1 bestselling author of books like Driven to Delight, The Starbucks Experience, and The New Gold Standard.

“Most books on branding are really for the MARCOM crowd. They sound good but you find it’s all fluff when you try to take it from words to actions. THIS BOOK IS DIFFERENT! Graham does a wonderful job laying out the steps in clear language and goes beyond advertising and social media to show how branding relates to all aspects of GENERAL as well as marketing management. Make no mistake: there is a strong theoretical foundation for all he says…but he spares you the buzzwords. Next year my students will all be using this book.” Kenneth B. (Ken) Wong, The Distinguished Professor of Marketing & Business Strategy, S.J. Smith School of Business, Queen’s University

“Whether you’re an aspiring marketer trying to elevate your brand, or an established leader looking to separate your organization from the competition – Beloved Brands is an absolute “must-have” resource. Graham Robertson masterfully articulates the essence of effective brand marketing through a series of practical concepts and relevant examples that transcend products, services, and industries.  While many books focus on the task of marketing, Robertson’s work is rooted in something much more holistic – creating better brands by creating better brand leaders.” Keith A. Gordon, President & CEO of Fight For Children, Inc., and former President of NFL Players Incorporated

“Graham Robertson is a world-class brand leader, with a proven track record of driving success. Beloved Brands is his master class in brand building, right at your fingertips.” Jack Perone – Chief Strategy Officer, DDB Chicago

“I loved it! Finally! In black and white (and lots of red) an easy-to-read, easy-to-follow, Brand-building guide, packed with perfectly chosen examples of Brand marketing done well and not! Learn from the master. Robertson has done his time making love with some of the market’s leading Brands. In his book, beloved brands, he shares the rules and tools, downloading his 20 year-career-learned skills to you.” Ted Matthews – Globe and Mail bestselling author of “Brand: It Ain’t the Logo. It’s what people think of you.” 

“Beloved Brands is a must-read for every marketer. I’ve used the frameworks and fundamentals prescribed in Beloved Brands on several global brands within different industries and can attest that it’s led to more focused plans that drove alignment across teams and agencies, leading to successful executions that delivered results.”  Monique Gomel – VP Global Marketing, Rocky Mountaineer

“In an ever-increasing competitive business world, delivering outstanding results and outpacing your competition is paramount, and often key to survival. As a former two-time client, I can emphatically state Graham Robertson’s Beloved Brands Playbook delivers in spades. This playbook is a masterfully woven reference guide of theory and applicable models. Beloved Brands is must read and do book!” Davide Viola, VP Marketing, Melitta Coffee

“Graham’s experience gives his work credibility. His ability to pare complex problems down to simple-to-understand concepts is his greatest strength. While Marketing is an imprecise and at times confusing science, Graham’s insights and confidence helped us land an exceptional brand proposition which has been the foundation of our success today.” Piers Buck, Chief Executive Officer, Little Freddie

“Brand Love is more important and challenging than ever. With changing customer needs, the growing mindfulness and the education of consumers and companies in a race to deliver similar brand love outcomes. The difficulties in building genuine, sustainable Brand Love are real and often misunderstood. Although everybody knows WHAT they want to achieve, where there is plenty of literature in that space, only very few organizations figured out HOW TO do it. This BELOVED BRANDS playbook is a HOW TO that teaches new skills for marketers and management teams that are relevant today and in the future.” Gyongyver Menesi-Bondar, Head of Convenience Retail, Shell Oil Products US

 

A look inside at the Chapter Summaries

Introduction: How this Beloved Brands playbook can work for you                    

  • The purpose of this book is to make you a smarter brand leader so your brand can win in the market. You will learn how to think strategically, define your brand with a positioning statement and a brand idea, write a brand plan everyone can follow, inspire smart and creative marketing execution, and be able to analyze the performance of your brand through a deep-dive business review.

1. Why being a beloved brand matters                                 

The more loved your brand, the more powerful and profitable your brand will be. While old-school marketers were yelling their message to every consumer, today’s brand leaders must build relationships and create a bond with their most cherished consumers. We will explore the concept of a brand idea, showing how it helps connect with consumers and organize everything you do on your brand. An overview of the brand love curve will steer your strategic thinking and your execution decisions.

2. How to use strategic thinking to help your brand win      

Strategic Thinking is the foundation of Brand Management. I will take you through the five elements of smart strategic thinking, including setting a vision, investing in a strategic program that focuses on an identified opportunity, and how to leverage a breakthrough market impact into a performance result. I will show how to turn smart thinking into strategic objective statements you can use in your Brand Plans. And, I will set up the four types of strategy, looking at your brand’s core strength, consumers, competitors and looking the situation.

3. How to build your brand around your core strength

Our core strength model forces you to select one of four possible options as your brand’s lead strength: the product, brand story, experience, or price. Each choice has a distinct strategic focus, brand communications, and desired reputation. I will show how the model comes to life with numerous brand examples and a case study on Starbucks as they build a reputation around their commitment to exceptional consumer experience.

4. How to build a tight bond with your most cherished consumers

Consumer strategy is about building a bond with your target consumer. I use the brand love curve to demonstrate specific game plans for each stage of the curve, whether your brand is at the unknown, indifferent, like it, love it or the beloved stage. This model sets up 20 potential strategies. A case study on Special K shows how they evolved from an indifferent brand to a beloved brand.

5. How to win the competitive battle for your consumer’s heart 

Competitive strategy leverages your brand positioning to win in the market. Brands must evolve their strategy as they move from a craft brand to a disruptor brand to a challenger brand all the way up to the dominant power player. Each of the four choices offers a different target focus, unique strategies, and tactics.

6. How to address your brand situation before you make your next move 

Before initiating your plan, you must understand what is happening internally, within your own company. You can learn four distinct situations, including fueling the momentum, fix it, re-alignment or a start-up. Each has different indicators and recommended strategies, as well as advice on the leadership style to engage.

7. How to define the ideal target market to build your brand around 

Everything must start with the consumer target you will serve. I will show how to develop a consumer profile that includes a segmented definition, consumer insights, consumer enemies, need states and the desired response that matches your overall strategy.

8. How to define your brand positioning to help your brand win

You will learn the four elements of a brand positioning statement including the target you serve, the category you play in, the space you serve that will help you win, and deal-closing support points. The best positioning balances functional and emotional benefits. You will access a tool to choose from more than 100 benefits.

9. How to create a brand idea you can build everything around

To become a successful and beloved brand, you need a Brand Idea that is interesting, simple, unique, inspiring, motivating and own-able. I will introduce a tool to help build your Brand Idea, and how to build a winning Brand Concept.

10. How to use your brand idea to organize everything you do 

Use the brand idea to organize everything you do around five consumer touch-points, including the brand promise, brand story, innovation, purchase moment and the consumer experience. The brand idea should organize your brand positioning, advertising, media, product innovation, selling, retailing and the consumer experience. Learn how to build a brand credo and brand story, and learn from  Ritz-Carlton and Apple case studies.

11. How to build a brand plan everyone can follow  

Use a one-page format to simplify and organize your brand plan, so everyone in your organization can follow it with ease. You will learn how to find your brand vision, purpose, key issues, strategies, execution tactics, and measurements.

12. How to build your brand’s execution plans

Once you draft your brand plan, it’s time to build separate execution plans with crystal clear strategies for those who will execute on your brand’s behalf. I will show how to complete a brand communication plan, execution plan, and sales plan.

13. How to write a creative brief to set up brilliant execution

The bridge between your brand plan and marketing execution is the creative brief. I will show how to write a world-class brief using a recommended format. We will review smart and bad examples of a brief, broken out on a line-by-line basis. I also introduce a mini-brief for when you are time-pressed.

14. How to run your brand’s advertising process

I will take you through the 10 steps to inspiring greatness from those experts you engage. I will introduce a predictive model that measures branded breakthrough and a motivating message to consumers.

15. How to make advertising decisions using our ABC’s model   

This section outlines principles for achieving Attention, Brand link, Communication, and Stickiness—the model I call the ABC’s. I will show examples of some of the best ads in the history of branding, to support those principles. I hope it will challenge your thinking about your brand’s advertising.

16. How to make media decisions to break through the cluttered media world     

Six questions help you frame your media plan. Factors to consider include your brand’s budget size, your brand’s core strength and how tightly connected your brand is with consumers. Then identify which point on the consumer journey you wish to impact, where your consumers are most willing to engage your message and what media choices best fit with your creative execution.

17. How to conduct a deep-dive business review to uncover brand issues   

The deep-dive forces you to take a 360-degree view of your brand by looking into the marketplace, consumers, channels, competitors, and the brands. You will learn some of the best analytical tools, including consumer tracking, customer scorecards, brand funnels, and the leaky bucket. I provide the 50 best analytical questions to get you started, and a format for how to bring it all together into a business review presentation.

18. Brand Finance 101 to help manage your brand’s profitability 

Learn what you need to know about brand finance, including the eight ways you can drive profit. Learn how to dissect an income statement and use the key formulas you need to know including return on investment (ROI), growth, forecasting, cost of goods sold (COGS), and compound annual growth rate (CAGR).    

To order the e-book version of Beloved Brands, click on this link: Link to Electronic version of Beloved Brands

And, to order the paperback version, click on this link: Beloved Brands Paperback

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