Google Ad will make you cry, without understanding a word that is said

bbi adI remember this old P&G advertising guy who always said “you know you have a good spot if you can turn the sound off and still get the ad”.  Try that one time and see if it works because it’s very hard.  

Here is a new Google ad where there is no English at all and yet the story is easy to follow.  If you want, you can turn on the Closed Captioning by hitting the tiny CC button at the bottom right of the video.  I watched it without understanding one word that was spoken and I was able to follow along.  And i cried. 

The ad is beautifully shot, and feels more like a mini-movie than a TV ad.  Well, it is 3 minutes and 32 seconds.  They stay authentic to the culture, with great visuals, music and language.  The story is simple–about two friends who have not seen other since their childhoods. 

The ad shows how much we rely on Google for looking up, finding, tracking  or just checking any little thing that makes our lives just a little bit easier.  It captures our attention, getting millions of likes already as it’s being passed around social media networks like Facebook and Twitter.  it involves the brand throughout without too much branding.  The tears generated at the end makes you want to pass it on, so they can experience what you just did.  Well done.  

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Graham Robertson

Graham Robertson is one of the voices of the modern brand leader. He started Beloved Brands, knowing he could make brands better and brand leaders better. Graham believes passion matters in marketing, because the more loved a brand is by consumers, the more powerful and profitable that brand will be. Graham spent 20 years in brand management leading some of the world’s most beloved brands at Johnson and Johnson, Pfizer, General Mills and Coke, rising through the ranks up to VP Marketing. Graham played a major role in helping Pfizer win Marketing Magazine’s Marketer of the Year award. He has an MBA from the Ivey Business School, ranked the #1 International business school by Business Week. As a Brand Coach, he can help you create a winning positioning statement for your brand, write a brand plan everyone can follow, find advertising that drives growth and train your team of Brand Leaders on everything marketing. The client roster for Beloved Brands includes the NFL Players Association, Reebok, Pfizer Capital One, 3M, Sun Products and Earls. Graham’s weekly blog ( has a vast following with over 3 million views, and his public speaking appearances inspire brand leaders to love what they do.

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23 thoughts on “Google Ad will make you cry, without understanding a word that is said
  1. Leila Binesh (@leilabinesh)

    Thanks for sharing Graham; yes it worked and I cried too! This is how thoughtful ads work. They magnificently touch your feeling and you know why you love Google? cause it is not a company to you any more, its a caring, sweet human being!! That is where Brands should head to go.

  2. Sumit Roy

    I understood every word since it was in Hindi.

    But I understood the universal emotions even more. Didn’t need the words.

    Commendable performances and excellent direction. And, you’re right, it’s very authentic to our culture.

    Google may just have brought our two nations, that history unnecessarily sundered, a bit closer.

  3. Pradip Unni

    The ad is relevant in the cultural context. For people from India and Pakistan, the partition of 1947 brings painful memories when families and friends were torn apart. The ad captures how Google’s technology brought together two friends who probably would not have been able to meet otherwise.

  4. Ankit

    Hey Graham ! Thanks for sharing this here. I am Indian and I can understand the whole ad very well, For rest all : India pakistan got separated in 1947 and many of them have to leave their best friend for ever. Rest all is self explanatory

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  7. Dimple Gupta (@DimpleDelhi)

    Oh my God…so touching and brilliantly executed…you do know the story yet the narrative, visuals, keep you engrossed…
    Being a true Hindi film romantic buff…I was imaging sparks flying between the two grandchildren….as viewers we are entitled to our – #JustImagine freedom :)

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  11. will novosedlik

    That is one exquisitely made commercial. Wow. I had a hard time not crying. Which is what makes this one of the scariest ads I’ve ever seen. Google is no more the enabler of life moments than Air Canada, Bell Mobility or any other brand that makes such a claim. People are the enablers, not their brands. The scary thing? Any one of those brands could have made that commercial and it still would have (almost) made you cry. That’s the scary thing.

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